9Hotel Mercy

The hotel has an excellent location - the nearest metro station is 5 min on foot, the stop of the famous "historic" tram 28 is 3 min on foot, Cais do Sodré railway station is 10 min on foot. There are many cafes and restaurants around, you will not have problems finding a place for dinner. There is a small minimarket right opposite the entrance where you can always buy water, snacks, fruit, wine or prosecco. We had a room with windows facing the courtyard; in the morning there was no noise from the street or the tram (the tram line runs right under the facade of the building). The room is too small for a 4* hotel, on the other hand there is a spacious bathroom and separate toilet. Room cleaning was good, good quality towels, but there were not enough toiletries - for example, body lotion and dental kit (for a 4* hotel this is not such a big expense!)

It is pet friendly and provides some dog supplies (both dog water and good bowl is a plus, dog blanket and a dog snack), bathroom color was very nice and functional (curtain at shower on top of the glass box avoids us feeling cold in the shower, WC separated from shower is very nice, good shower), good breakfast and friendly / helpful staff

Great location. Helpful reception staff

Stayed just one night on a return from the Algarve preparing for a morning flight. The hotel is in a great location for Barrio Alto and Alfama, shops restaurants etc. The design is very cool and the lobby has espresso and water etc. in a nice little lounge. The rooftop bar was closed as it was Sunday. Our room was on a lower floor and a bit dark and on the smaller side. The terrace was an odd little concrete space halfway below ground looking at nothing... all this was fine for a single night stay when we weren't there much anyway! It was a good find last minute for under $200E

I booked this hotel for a couple of nights on February '23 and it was a marvelous stay. The entire staff was so friendly, attentive, and very informative. I celebrated my birthday here in Lisboa and the hotel was kind enough to provide me with a free bottle of wine. The room was ample and modern with a very comfortable bed. The location was conveniently close to everything: the metro, shopping centers, restaurants, tourist attractions, and the wonderful nightlife Lisboa has to offer. I'm looking forward to staying here again when I get another chance to visit this picturesque city. Muito obrigado por tudo!